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renatoa
03/25/2024 12:38 PM
coffee drink, Ramper?

allenb
03/24/2024 12:10 PM
Siam3D Welcome

renatoa
03/23/2024 3:02 PM
welcome cup, andrewg

allenb
03/21/2024 5:10 PM
TRH629 Welcome

allenb
03/21/2024 5:08 PM
marimohead Welcome

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Batch Coffee, great Service!
beanut
Just wanted to let anyone know who was having second thoughts about getting a GC because of customer service concerns, that there is no worry.

Derrek at Batch coffee got back to me over the weekend about my concerns on the Plasticy/burning electrical smells my machine was giving off. He is replacing my unit with a new one and sending me a free shipping label to send back the old one.

Awesome Service? Heck Yeah!!!

Beanut

rockon
GrinExpobar brewtus IV, MK K30 vario, Gene Cafe
 
ciel-007
!!! Wow, amazing service indeed !!!

!!! Congrats !!!

Ciel
Ciel... seeking Heaven in my cup with ................................................................................................................. EXPOBAR Brewtus II - MAZZER Mini E - MAHLK?NIG Vario - GeneCafe - RAF-1 Extreme (Modified B-2 HOTTOP) - BellaTaiwan XJ-101
 
gene
YEAH
Due to my negligence did not clean my fan through the years. It burned out during roast of a 94 point coffee last Thursday.

Today was so excited as USPS delivered a priority package from Batch. Back in business 10 minutes later.

Popped them another email few hours later remembering some screws had lost from bottom that joined the body halves together.
Jesse Hanlon sent them no charge.

Great company and fantastic service!
Thanks Batch.
 
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