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Hottop USB Artisan
I used to be able to use my old Windows 10 laptop with the USB interface on my KN-8828B-2K+. Now with both my newer Windows 10 laptop and my Windows 10 desktop. After installing the FTDI VCP drivers, my KN-8828B-2K+ doesn't properly recognize the USB interface on the KN-8828B-2K+. In device manager it says "Unknown USB Device(Device Descriptor Request Failed)"
For windows 10 there are other drivers, called CDM, not VCP.
VCP must be UN-installed, if present.

This is the official guide:

... and here another easier step by step instructions approach:
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